I am just recording this because we so often complain that our contacts with the authorities are not satisfactory.
I discovered my passport needed renewing, got a form from the Post Office, filled it in, took it back to the P.O. with new passport photos, they checked that all was in order and sent the application and old passport off for me and my new one was delivered just five days later. It was only luck that I looked at the old one just now and not when I was preparing for a holiday, but if anybody reads this and is nudged to do the same it could save them a lot of anguish later on.
The NHS card entitling me to medical care in Europe had also expired. Renewing that was even easier. You phone the suggested number, a very clear automated voice replies, you answer its questions, it could understand what I said, and the new card came in the post three days later.
A good news day!
This blog is a plea for common sense in public policy. Our leaders don't seem to have any. They just make daft rules for us to follow. We need to assert our right to use our own good sense instead of ticking boxes which can only say 'yes' or 'no'.
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